Installation log files are used to troubleshoot problems installing the products or product updates. Everything that is done before clicking the Install button is recorded in PDApp.log. Everything after clicking Install is recorded in the main installation log file.
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PDApp.log: This log contains all of the actions made before clicking the Install button.
<Product name>.<Version number>.<Date>.log.gz (example: Adobe Photoshop CS6 Support 13.0.2 12-12-2012.log.gz): This log records everything after clicking the Install button and is considered the main installation log file. The product and version being installed determines the filename.
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Windows 32-bit (XP, Vista, 7)
- Program FilesCommon FilesAdobeInstallers
Windows 64-bit (XP, Vista, 7)
- Program Files(x86)Common FilesAdobeInstallers
Mac OS
- /Library/Logs/Adobe/Installers/
Windows XP
Documents and Settings<user name>LocalApplication Datatemp
Windows Vista, 7
Users<user name>AppDataLocaltemp
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Mac OS
/tmp